We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Mexico, Central America, South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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beautifull, co washed and twisted cant wait to wear it
this is human hair. I burned some to make sure.
I have the hair washed and see correct original from and the Delivery was incredibly fast. Like again
These extensions are beautiful! & they blend extremely well with my hair texture. The hair came quickly and didn’t have a smell either. I did a twist out with them in and everyone thinks it’s all my hair lol! I will definitely be ordering more from this company!
awesome customer service. agent followed up with me everyday to make sure my package was recieved. no smell. curls in tack. I'm very pleased. Thank You.
This hair is very amazing. Shipping was fast I ordered my hair Friday night and received it Tuesday. No smell ,natural curly , it look just like my natural hair :)
I like the hair ! It is soft and it is perfect for people with kinky curly hair ! The clips are nice and dont hurt.. I just love the hair ! I love it !
Not as 4c as I hoped but good quality hair so far.. haven’t installed yet
super je kiff grave
Hair tangles but is manageable. very soft and thick
The hair is of great quality and shipping it to Switzerland took only a week which was amazing
Product was as described by store. I wanted by clip-ins by a certain date and despite the seller's holiday schedule, she got it to me as soon as I needed it. These are the second clip-ins I've ordered from this buyer and it has been a pleasure every time.
Delivered within a week. Slight chemical smell even after washing. Curl pattern is perfect for type 4a/b hair. The hair is soft to the touch and has a nice kinky texture that gets kinkier as you tease it.
Good hair so far. Nice curls and texture.
Perfect! Comb it out if you want it full
The hair is soft and the correct 4c curl pattern. all clips were in great condition. I haven't installed as of yet because I need two bundles for the thickness that I wanted. washed hair very little shedding and hair still looked great.
The store was very helpful and the delivery was very fast. There is a bit of shedding but the hair is beautiful.
Good hair but the actual clips that holds down the hair are not as good as the first ones I bought, it doesn’t clip the hair in properly. Obviously they’ve changed it to a much cheaper one
Arrivé en moi de 3 jours
this product description is very very accurate. I must say I was very impressed. First off, the good ... the hair is very nice ! Shipping was pretty fast . I ordered it on Friday and it came on Tuesday .and it matches my curls PERFECT ! Not expensive and works just as good as the expensive brands so far . Love the product and deffff buying again !
Hair feels and looks super soft. i can't wait to wear them and i already recommended this page to my friends. I must commend John's customer service all through the transaction.
The customer service and shipping is phenomenal! I received my package within 3 days of ordering the clip ins. I was unsure of how much hair I needed to order, as this is my first time with clip ins. However, 2 packs @ 20 inches is ALOT of hair. I haven’t taken pics with them installed yet, will be sure to post an update once I do. I will definitely order with this vendor again.
The hair is really nice! I washed it and it was minimum shedding. If you plan to leave some of your hair out and blend it one bundle would be enough, however if you plan to braid your hair down and use this hair as a protective style, I would get 2 bundles for a fuller head of hair. I love the hair! It looks really natural! My husband even asked if it was mine. Lol
This hair is honestly amazing and came in legit 3 days ,ast delivery and the little gift as well: it was really nice of you! beautiful and perfect… It is exactly as described and there love I of.Can't wait to use it! Thank you so much for the attention, the great customer service , I recommend this store to.
i loveeeeed the hair... it mached mine like gloves, perfect! the shippment was super fast, 4 days! and the store was really helpfull !!
I loved this hair so much 3 days later i bought the three bundle set..only down fall was with the clipins were not enough.i thought the set was thicker...but im still pleased..waiting on the 3 bundle set...
great hair this is my second purchase, great store.
The best Afro kinky hair on the aliexpress! Super realistic,lightweight and big hair, Looks really good but you really need to treat it well and keep your fingers out , cause it tangles.So far I’m super impressed with the texture it blends with my hair perfectly.Great communication from the start, the store was really patient and friendly with me . Very satisfied customer :)
Delivery was fast. Received it within 4 days.Hair quality is great.It's super soft and blends in with my natural hair perfectly.Installing the clipins was easier than I expected. They blended really well. I got a ton of compliments and can’t wait to try more styles. I’m going to try the kinky curly ones too. Highly recommended:)
Nice
I received my unit within 3days I am was amazed at how fast the service was. My customer service representative was very attentive and stayed with me all the way. The unit was fresh and the curls were in place as noted in the picture. My representative went one step further by giving me maintenance tips for my unit. I will forever be grateful. If you are looking for a reputable vendor this is the place!! I can't thank you enough for giving me A++++++ service/ I plan on doing business with you again .
Clip ins are amazing. They match my actual hair texture and they look really good. The shipping was extremely fast too
Delivery was fast. Received it within 4 days.Hair quality is great.It's super soft and blends in with my natural hair perfectly.Installing the clipins was easier than I expected. They blended really well. I got a ton of compliments and can’t wait to try more styles. I’m going to try the kinky curly ones too. Highly recommended:)
Love it!!!!! Matches my curl pattern perfectly! Came super fast and received so many compliments
Beautiful hair! Glad I bought two packs. Just washed them with ACV and they are soft to the touch. Can’t wait to install them.