SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Mexico, Central America, South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of lardyn (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of lardyn.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The order took a very long time, but perhaps because of the pandemic. In the end, the goods came in an ideal package, for which thanks to the store. About the effectiveness of the cream can be said only in a month.
Received packed well many thanks to the store I recommend
Alles super
It went for a long time, finally I got a cream, it smells nice, I can not write about the result yet, as soon as today received the parcel
Delivery 1 month on ukrmail with partial tracking. The cream is packed in a box that is sealed in mica. Shelf life up to 22 years. Weight 30 gr. The color of the cream is white, has not a thick consistency, the smell is pleasant. Let's see what happens.
Many thanks to the store for the fast delivery. All goods without damage to the package. I recommend this seller to everyone.
Gut
He rode for a long time.
Very good
OK
The cream is good, moisturizes for a long time. I recommend to buy.
Cream received, packed well. The texture is very soft, a little pulling. On the face applied with massage movements, absorbed Min 3. the face does not tighten, moisturizes Och. Okay. I will test further. In principle, I recommend)
Excellent Product, satisfied with all products TM efero Thank you.
Thank you.
Incredible 18 days delivery, I like the products very much, they are great for my skin
Крем хороший, с первых дней виден результат на лице.
Super, thank you so much
Заказ от 29.04.,получен в Забайкалье 31.05.Все целое,герметично,буду тестировать крем)))Баночки малюсенькие,девчонки)
don't see any special result from using it
Доставка 1.5 месяца , всё целое. 30г. Срок годности до марта 2023г
Очень долгая доставка - 80 дней!
спасибо продавцу за полученную посылку! заказываю второй раз, очень довольна кремом.
ок
доставка быстрая, попробую кремы дополню отзыв
Классный крем. Очень приятные ощущения!
good
крем прелесть. заказываю второй раз. спасибо продавцу.
after use will leave feedback
спасибо большое, очень приятно
déjà commandée cette crème et j'ai une peau très fragile et elle est parfait aucune rougeur à la deuxième application, je recommande +++++++
Just recieved so am unsure as to how well it works but the pkg arrived intact and is presentable.
I get it first time. I'll write after the testimony.
Cream excellent
Thank you!!!
Very disappointed that did not send my purchases with one parcel. About the cream, all as in the description.
Thank you so much! Everything was ok with package:)
muy bien
Quickly reached (in 13 days). Thank you store :). Medium density cream, easy to apply, absorbed and aroma pleasant. After application, the skin is not greasy, but it is better to apply before bedtime.
Arrived very quickly. Seller sent by freight paid. Apparently looks very good this cream.
thanks, i like it
A little more than a month delivery. Face cream is very like, for the eyes only began to use.
Uzsisakau Jau antrą kartą NES kremas man patinka IR Tinka ačiū pardavėjui
The cream was received in a whole package, until it was used, delivery 2 months.