SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Mexico, Central America, South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of lardyn (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of lardyn.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
ok
Perfect as always I am already ordered more than 10 mixers and it works very well thank you fast delivery
Fast shipping. Material from Germany. Very satisfied for the price. Small downside, they should have made the rod support flexible longer than the rod tap
The mixer is very good, I'm happy. Shipping fast.
Very fashionable. Brought by courier, for 2880 rubles-excellent.
He is very good but I wait to see vec the time
Excellent Crane, does not leak all super if some Carly have a twist the inner tube, ordered with bronze ring sent without, but also that's good.
ok
Drip once installed
excelente
Perfect as usual already a good dozen mixers bought
Excellent 'llwgo in record time
Grade faucet
Look nice, not installed yet
Very well packed, fast shipping, the only thing we had to buy reduction for the water pass key.
All OK, but not yet installed
Product very good
Excellent
The quality looks good, no bad surprise at the installation. Fast shipping
Ótimo produto
Very good fast delivery as all the time I return order soon
Супер
Lovely mixer, I recommend
Bravo pour la rapidité de livraison, néanmoins le fournisseur n'a pas réagi à mon message de correction de l'adresse de livraison et pourtant mon message a été lu avant le traitement de ma commande. En tous les cas nous avons récupéré le colis au point relais et c'est tant mieux.
Really fast not yet ride
To the end it is not clear how to tighten the crane, and so everything is fine
Still not installed, but is complete, looks all OK, as the description.
Very good quality. I recommend
Merci
Merci tous leg
Very good store!
Fits and looks awesome
beautiful.
Excellent Crane, easy to install and convenient to operate! Got there fast enough, the courier brought him straight home. The store is good!
Received in 6 days. Very nice faucet, supplied with seals and adapter. It would deserve the beak and the knob to be a little longer.
Fast shipped, the faucet is beautiful, does have small adjustment on pipe work needed.
Very satisfied. The color and matte effect marry great. I recommend this model.
Perfect and fast as usual
The mixer is of good quality, delivery in 5 days, perfect. By cons I had to buy other hoses because it was not the right size. (supplied with hoses M10x100- F15x21)
Delivered in about 2 weeks to South Africa. Well packaged. confirms to description. store has good communication and responded to queries.
parfait
Oki
Product as described, very easy to install, very good quality. I recommend
Mixer E perfect. Very super. The test is in appearance. All the feeling is not E montran but the food is a commantar trail of installation. Preporcham
The product is amazing. Very good quality
très jolie mais avec des petits défaut
bien
Three days delivery!!!! Took at the cash desk in pyaterochki!!!! and really heavy!!! Cost 2800!!! Moscow region the city of Kolomna
The order came in 4 days from Moscow to Novorossiysk. DRD delivery. Crane liked. there are no scratches. not yet put. we will still order. I recommend the store. Thanks and good luck!
Good quality, fast delivery, oh the price generally pleased