SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Mexico, Central America, South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of lardyn (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of lardyn.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
заказал 22.11.2018, отправили 26.11.2018 службой ePacket, которая, как заявляется, доставляет товары из Китая в США за 12-20 дней, поэтому я выбирал этот маршрут доставки, но получил товар где-то 25-26.01.2019 - очень долго шла куртка, 2 месяца, сперва еще и доставили на неправильный адрес, но потом к счастью исправили этот момент - доставили туда куда надо. По куртке, куртка тонкая, легкая и стильная. Доволен.
Застряла на таможне не пришла деньги вернули
пальто жилет очень хорошо и оптимального качества.
супер качество хорошее прибыть бесшовные 1 приложение По стандартной рекомендуем плод, довольно abriga
тоненькая coat. лезет down. all clothes,-also jacket under which is пуху in.
заказала сначало, ask store успела then send xxl. молодец seller, but not спасло short sleeves 175 xxl height (((
my 95кг weight, size fit height 182 xxxl, small!!! sleeve задираются sitting when driving,'ll cuff нашивать!!!
coat very cool. is soft, beautiful, effect is good size store helped
coat super, until satisfied husband that. normal size. village 80 height and weight 170
very good product excellent congratulations measures ok
3 xl size подошёл russian 52
Очень крутая курточка. Такая мягкая ,красивая ,сидит хорошо Продавец помог с размером
курточка супер ,муж доволен пока что . размер соответствует обычным стандартам. на рост 170 и вес 80 xl села
Мой вес 95кг ,рост 182 размер подошел xxxl,рукава малы!!! Когда сижу за рулем рукава задираются,буду нашивать манжеты!!!
дошла jacket not, returned money!
дошла jacket not, money but returned!
Thank you.
спасибо.
in ukraine харьков jacket all the way долетела отслеживался tracking number within 15 days. first time jacket second store заказываю this itself, брату now. maximum висну раннею морозов small to fit jacket 1-3 degrees. quality all 100%. jacket grade. to seller 5 + + + + + +
Куртка в Украину В Харьков долетела за 15 дней трек номер отслеживался на всем пути . У этого продавца заказываю второй раз куртку первый раз себе , теперь брату . куртка подойдет на раннею висну и до небольших морозов максимум до -1 -3 градусов . Качество на все 100% .Куртка класс. Продавцу 5++++++
подошёл size. for the size chart one, actually.
Размер не подошёл. По таблице размеров одно, на самом деле другое.
очень довольны!!!
Куртка пришла быстро. Все норм. Товар отслеживался.
рост 180 см. вес 87 кг, xxxl подошёл размер отлично, на тоненький свитер. Продавец отправил быстро, шёл товар 22 дня, куртка тонкая( как мастерка только с пуховой подкладкой). Для морозов не пойдёт, но в Крыму можно ходить до декабря. Так что муж доволен. Брали за 1197 р. продавец советовал брать xxl, а мы заказали xxxl
доставка меньше месяца в мск..товар отслеживался на всем пути. сама курткам очень мягкая и тонкая- тонкая. на лето.но я брал под жилетку носить. сшита качественно. на рост 175 и вес 75 хл в самый раз не в оптяг, даже можно светерок поддеть.
большой продавец. прибыл в отличном состоянии. купила l и суммы м номер бразилии. рекомендую всем.