SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Mexico, Central America, South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of lardyn (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of lardyn.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I can't wait to install my hair. Texture is very soft
I love it! It looks so natural I’m interested to see how long it last!
j adore, super rapide, le fournisseur est hyper présent jusqu'à la réception du produit!!!! Je recommande fortement, les mèches sont super belles comme sur la photo!!!
LOVE THIS HAIR . the vendor responded to all of my questions and even updated me on my package . wig is very silky and soft, thick and true length Thank you so much !!!
I have finally installed the unit. First of, it arrived relatively quickly. After I received it, there was no odor. I finally had the unit professionally installed about 2 weeks ago. I was initially worried but the stylist made several comments about what great hair it was and that there was not shedding. She loved it and even asked where did I buy the unit for another customer. After 2 weeks I am still getting compliments. Still no shedding and the unit is very versatile. I recommend this company and this unit.
I love this wig and it is a very good store is pre pinched I still custom it I washed it before wearing it it had no bad smell. I am very happy with the product and I am very happy with it. 2 cap for wearing under the wig and curlers if I wish to make curls I will come back to leave a second opinion after some time of use to see the quality of the wicks on long Term.
Very satisfied with this product. Made me feel really good. I'd order again for sure
I Absolutely Love This Hair So Soft Jus Wet It with water and conditionerThe Curl Pattern Is Amazing ordered hair on Thursday got it Monday shipping super fast price of hair is amazing my boyfriend is absolutely obsessed with my hair he loves it and the compliments is out of this world THANK YOU
Really full in thick definitely we’ll leave pictures soon Heavy On it
This company is phenomenal when it comes to customer service this was the best experience I have ever had with a Vendor here on lardyn.com. Cora made me feel so comfortable with my purchase and it came to my house in 3 days!! I highly recommend to order from this vendor is your a first time buyer you definitely wont be disappointed!
I love it it rarely sheds it don’t tangle I’ve washed it the curl pattern remained I just wand curled it and the curls last a long time I plan on buying another one and coloring this one I ordered late Friday night I wanted it for my birthday Tuesday it said it was coming Wednesday and ended up coming Tuesday and the store communicated every step of the way love the quality and the service
I love comingbuy hair. The hair got to me in 3 days! The store was very nice and even called me. The hair looks just like the picture amd is soft. So far so good.
Hi, I am currently wearing this hair, and it is one of the best quality afro hair I have used. Fabulous!!! I will ask my friends to order their hair from you in the future. Thank you.
The wig is so nice. I love it, I will order again. The store is nice too. She is prompt to help, good seller.
Item arrived on time. Seller was very communicative during the shipping process. It was a pleasant experience to work with this vendor. Thanks, I'll be ordering from you again.
excellent hair, excellent communication and delivery very fast.
I ordered the 20” wig 1/20/19 and received it 1/24/2019. It got here pretty fast. I haven’t worn it yet but I did bleach the knots and also plucked a little more hair from the frontal to give it a more natural look. There was a bit of shedding after I bleached the knots and washed it but nothing too drastic. Right now, I love the wig! I’ll come back with an update after wearing.
I love this hair Ive been using for almost a month now and its still very nice When I first got it out of the packaging I fell in love it was soft True to length I bleached the knots and washed it I did wear it in its natural state the first time but curled it for NYE The curls held perfectly The store was very attentive and knowledgeable about the product with tips on how to best handle my wig
Amazing the hair. Easily brought back to life after a long night with just some water and or mousse. Will be using company again
Will definately buy again from this store
Hair is amazing, so soft and easy to manage. Seller is amazing, she made communication with me from the time I ordered till my package was hand delivered. I wanted this for my birthday and it came right on time, very fast delivery! I wore this wig directly out the box, no smell, already has baby hair. If i had time i would have bleached the knots because the lace is much lighter than my skin but no one noticed that! Overall, great purchase and an even greater store! Will be buying more!!!! Thank you Cora!
I love my wig, i will post the pic later... Fast delivery 3 days to France. thank you Cora !
Fast delivery, Great communication with store and the hair is really soft and thick have not installed unit yet will get update in next 90 days
Excellent customer service and good quality unit! I will definitely be purchasing again in the future!
The order arrived quickly in 1 week delivery made on Paris. At first glance satisfied with my purchase. I'll put pictures on once the pose is done.
Great customer service, speedy replies and follow up was excellent, will order again!
I love the unit and it’s very soft, however, I’ve experienced some shedding, even after co-washing and conditioning. I have nothing bad to say about the unit and I will definitely be ordering again
I absolutely love my hair! I order the product and it took only 3 days for me to receive it. Once I opened it I was nervous because it looked shorter than 18 inches and the hair felt thin and the front of the hair was thick. I went to Target and picked up Sally Hansen Tanning Spray and Got2beGlue Hair Spray. I used the Tanning Spray and sprayed the inside of the lace instead of bleaching the knots it works just as well and it's not damaging to the hair. After playing around with the hair the inches fell and it seems like it's more than 18 inches. I also plucked the edges a little more and applied the hair spray. The quality is great haven't had any shredding. The pictures are the natural curl pattern. Great contact with the owner. She answer all my questions and replyed to all emails.