Product Details
Customer Reviews (9)
Shipping & Payment
Product Details
Shipping & Payment
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Mexico, Central America, South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of lardyn (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of lardyn.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer Reviews
5 Star (9) |
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4 Star (0) |
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1 Star (0) |
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I will by saying girls look no further, this is the best wig you ever buy, because the quality. The hair is super soft and smooth. the shipping is fast and the customer service is amazing. They are really to answer all questions. I bought more than 5 wigs from this company, because the quality of their products.
I’m happy with it. It’s a lot curlier than I expected. I thought it would be a little more of a loose curl. But it’s really soft and shipping came super fast. It does shed a bit but I guess that’s expected with curly hair.
I got my order today, well packaged. this hair is one of the most beautiful hair I have ever bought. very soft and look natural. I short of words to describe this hair. this saller is one of the most honest person ever. She promise to send me a a high quality hair and she keeps her promise . Communications was fantastic. she was very patient with me and answer all my questions. I am very very happy with my order Best company to buy from. love love love love love it.
This hair is beautiful, the quality is supper it look so natural. I'm going to order another one. I will definitely recommend this vendor.
I loveee this hair! I was a little skeptical at first but I’m so happy that I purchased it. Shipping was great, I received it within 4 days. It comes EXACTLY as described, no false advertisement! I can’t wait to install.
Reçu en 3 jours, très bonne qualité.
Hair is absolutely gorgeous. I’ve had this hair for over a month now and it still looks good as new. The parting space is great more than i could ask for for the price. The curls always bounce back with a little water and conditioner. Customer service was also great!
This hair is awesome!!!! Omg!!! I m in love!!! The quality is top notch and the construction is so far one of the best I ve seen. The hair is strong and thick but not heavy. No shedding after taking it from out of the package and the hairline is so realistic! I just run my fingers through the hair and wash it with conditioner. It look as if I ve gotten my hair pressed! Very soft and natural looking! Shipping was completely fact! Oh and the plucking is perfect! I definitely would purchase again from here.
I love this hair. I opened the package and it was preplucked very nice. So pretty and soft, and it does not tangle or anything. And the curly wowwww they are pretty they are not too tight or too loose they are perfect. I didn t have to go in and fix anything. The curls ALSO hold very well! I will definitely be ordering this again and again.