We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Mexico, Central America, South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Ik ben erg tevreden met het haar. Verzending was 5 dagen. Het haar is zacht en heeft hele mooie krullen. Communicatie met Peter was perfect, Ik zal snel weer bestellen. Dank je wel Peter
I love love love this hair. It’s so soft. It’s beautiful. It’s gorgeous. It’s everything lol.
Je suis très satisfaite de l pp que j’ai reçu
Amazing hair! The store was very reliable and ensured that the goods came. I cannot stress again how amazing the quality of the hair is. Quick delivery to the UK. You should totally get it.
very nice hair.
this is my third time ordering this wig because I love it that much - great quality and long lasting with good care
First time buying a wig off Ali express, the stores communication was great made me feel at ease when ordering. The hair came in 5 days which I was very surprised with. The wig itself is lovely minimal shedding I’m happy thank you
One of the best hairs out here.
Always great hair, this is my fifth order from them
This is my second time ordering this hair because I Love it so much, will be ordering again soon.
Super cute! I love it
beautiful will install soon.
Beautiful : simply beautiful....
Omg I received my order update coming soon
Les cheveux sont doux et soigneux, j’adore
I get more of a natural look out of it it’s cute I ordered a 12 inch but I cut it to about a 10 inch I was going for more of a short look but this hair gets alote if complements store was on point & this came faster then I thought
I love the hair, it was worth the wait. The sender was helpful and nice. I would recomend it. 8 out of 10
this hair is everything...it's exactly as described...came with wig caps and lashes...vendor was amazing with communication ...I will order again
Nothing to redire good quality!! I recommend without hesitation
Beautiful wig
Haven’t installed yet, but it is soft and pretty.
This is my second time ordering a wig from them. I love it and get so many compliments.
i love the wig so much, this is my 2nd order , the store is very nice and
the hair is great and I got it fast I will post pic when I install it on my head
Size 20
I have a problem with customs so I have to pay customs fees. Otherwise the wig itself is soft, there's a small smell of chemical but after a good shampoo it can be OK. The wig didn't lose much hair after brushing so despite the price I'm satisfied for the time. See how she stands in two months. The store has contacted me throughout the transaction. Even when I opened a dispute...
The hair texture is actually good, thank you.
I love this Hair!! I ordered it last Thursday and got it this Wednesday! The Seller was great with communication and extremely friendly! I would recommend this hair to anyone! I didn’t tweeze it yet but will at some point. It did have a Suttle smell to it but washed it with conditioner and used Argan oil to neutralize that. Love that it came with lashes and the wig cap!
Bought from store before so I wasn’t surprised that the hair is great quality once again !!!! Thank you for being one of the most honest sellers I’ve come across
This is my third time buying this WIG I LOVE IT !!! And it was so fast
I will continue to buy from this store they are honest ! trustworthy and the shopping was excellent the hair came in 2 days ! the hair is very accurate to the picture very beautiful hair! love this vendor
I'm loving my wig and everyone else do 2. Ive gotten so compliments and told ppl where they can get there's.
very nice wig
Amazing Quality . shipped and got it in 4 days . store was very communicative . will order again
Really satisfied with the order...
The hair is just beautiful love it and everything, texture is nice and length is 16 inch is beautiful