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Product Details
Customer Reviews (13)
Shipping & Payment
Product Details
Shipping & Payment
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Mexico, Central America, South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of lardyn (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of lardyn.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer Reviews
5 Star (13) |
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1 Star (0) |
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Best hair I ever got! No shedding or tangling. Curls with no issues. Obsessed with this hair. This is my second wig I have purchased with them and I love both of them. Definitely recommend.
Wig is beautifully love it
Good hair.
Like always, Elva hair sells amazing hair, am very satisfied
i usually don’t give reviews, but this deserves one. the hair is WONDERFUL. The texture is so silky and beautiful with a slight curl to it. It arrived pretty quickly too. I ordered it monday and it came friday. It’s exactly what is described. Will be buying from this store again :)
Real hair more beautiful than the picture! Quick delivery, excellent service!
I love this wig. it comes as beautiful as shown in the pictures. wig color is a brown with is nice to match with the scalp. hair is really soft. it is also very light. it doesn't come bleached but it is pre-plucked. I haven't installed it yet but I will upload pictures when I do.
Good hair it sheds and it came in 5 days .
Soft, beautiful, good quality hair. Will absolutely purchase again!
great hair, very soft , fast shipping, true to length
I love it soft hair little to no shedding will post pictures soon
This wig is nice. Colored it brown and it took color very well. Shipping was fast.
Hair is perfectttt, I’ve had it a little over a week. I just wet it & condition it before i go out. I’ve bleached & dyed it & still getting little shedding. Hairs perfect for the price!