We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Mexico, Central America, South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Star (36) |
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4 Star (1) |
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Maroon color. The bag is much darker than in the photo.
Fast! Quality is good, I order a second time-everything suits
Fast, high quality, thank you
Sending super fast))) bag Chic, looks good, expensive, soft, smell no second purchase and full delight!!!
сумка отличная, полностью соответствует описанию. пришла быстро. имеется запах неприятный, но он со временем выветрится
Очень удобная и симпотичная
сумка отличная, доставка очень быстрая, однозначно рекомендую к покупке.
соответствие описанию
спасибо,сумка великолепная!
супер быстрая доставка,всего неделю,сумочка про сто прелесть,никакого запаха и даже больше чем я думала
сумка понравилась, доставка быстрая, спасибо. НО!!! как только я зацепила ремень, застежка сразу отломилась(((очень жаль!!!
сумка очень хорошая,удобная,вместительная,классная!
Быстрая доставка. Посылка отслеживалась. Качество хорошее. Спасибо продавцу.
Заказываю уже не первую сумку, Доставка быстрая, качество хорошее
отличная качественная сумка!!!!
сумка не пахнет, все как в описании.
Пришла за 3 недели. Качественный товар. Рекомендую
отличное качество
умка супер ,очень нравится
it is very nice ❤
Very good bag! Small, but roomy, neat, everything in it is like! Thank you
Handbag rather, red-brown. 2 belts, on the long reverse side of the fabric. Comfortable. It is not clear whether the skin is rather a substitute, and very soft, i hope will be resistant.
Delivery is 2 weeks. The color was darker than in the store's photo. In general, for 900 rubles normal bag, comfortable
The handbag is wonderful, the size is slightly smaller than i expected, but it's even more convenient to wear over my shoulder. The quality of the bag is good, all the seams are neat. More like leather than leatherette)) delivery month, track tracked, everything is fine. Inside the bag was a package with air, so the bag did not crumple.
All the bag is good only there are no feeders for the phone as shown in the photo
Very good bag, i liked it. Sent very quickly. Seller recommend.
Thank you very much
All ok
Delivery is fast. The bag is neat.
Very beautiful bag. I order not the first time from this store, always without marriage.
Very fast delivery, inside was air bag. The quality is excellent, the bag looks very expensive. Definitely recommend!
Great bag. Good quality.
Prin
Quality is good
Very fast delivering to Spain(less 2 weeks) The item quality is especially the furniture are very good
The bag is just a bomb!!! Light, beautiful, inside two compartments and two feeders, the color is even better than in the photo, ordered on march 9, the order came to kursk on march 26, well packed, not deformed, odorless, the only negative is the handle on the inside of the material and not leather. In general, the choice is satisfied, i'll see how it will be in the sock.
Pretty neatly sewn handbag. Cheap does not look. Thanks to the store.